I am an engaging employee with 3+ years of experience in customer service. Passionate about
building strong customer relationships and increasing customer engagement.
Experience
Happy Faces Personnel
Jan 2021 – Sep 2022
Tucker, Ga
Payroll Lead
Coordinated weekly and bi-weekly payroll processing operations for payroll team
• Monitored workflows, team progression on assignments, and meeting processing
deadline.
• Verified accurate calculations of wages
• Assisted team and employees with resolving errors and inquiries.
• Assisted director with coordinating the distribution of paychecks via direct deposit.
• Assisted with training new team members.
• Reported to management on payroll issues and changes;
• Assisted with projects from director, providing reports, etc.
Happy Faces Personnel
Jan 2020 – Dec 2020
Tucker, Ga
HR/Payroll Assistant
• Support, follow up calls to candidates and employees, interview scheduling, pre-
screening applicants, assigning on- boarding and other documents to
applicants/candidates and employees, assist with completion of documents
• Performing eVerify, GA New Hire, reporting, reception desk (phone routing),
initiating background checks, skills assessments and other pre-assignment duties,
completing job verifications.
• Taking notes from weekly staff meetings.
• Document scanning, greeting visitors.
• Assist with employment verifications and UI wage verifications
• Assist employees with troubleshooting timekeeping system, fixing timekeeping errors
• Complete Payroll Setup for each employee in company system
• Contact employees and customers to ensure they followed payroll schedule
• Assist team with completing payroll in a timely manner
Happy Faces Personnel
Sep 2018 – Dec 2019
Tucker, Ga
Receptionist
Support, follow up calls to candidates and employees, interview scheduling, pre-
screening applicants, assigning on- boarding and other documents to
applicants/candidates and employees.
• Performing eVerify, GA New Hire, reporting, reception desk (phone routing),
initiating background checks, skills assessments and other pre-assignment duties,
completing job verifications.
• Taking notes from weekly staff meetings. General DB management.
• Document scanning, greeting visitors.