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Natalie Stewart

Experienced Customer Service

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About
I am an engaging employee with 3+ years of experience in customer service. Passionate about building strong customer relationships and increasing customer engagement.
Experience
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Happy Faces Personnel
Jan 2021 – Sep 2022
Tucker, Ga
Payroll Lead
Coordinated weekly and bi-weekly payroll processing operations for payroll team • Monitored workflows, team progression on assignments, and meeting processing deadline. • Verified accurate calculations of wages • Assisted team and employees with resolving errors and inquiries. • Assisted director with coordinating the distribution of paychecks via direct deposit. • Assisted with training new team members. • Reported to management on payroll issues and changes; • Assisted with projects from director, providing reports, etc.
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Happy Faces Personnel
Jan 2020 – Dec 2020
Tucker, Ga
HR/Payroll Assistant
• Support, follow up calls to candidates and employees, interview scheduling, pre- screening applicants, assigning on- boarding and other documents to applicants/candidates and employees, assist with completion of documents • Performing eVerify, GA New Hire, reporting, reception desk (phone routing), initiating background checks, skills assessments and other pre-assignment duties, completing job verifications. • Taking notes from weekly staff meetings. • Document scanning, greeting visitors. • Assist with employment verifications and UI wage verifications • Assist employees with troubleshooting timekeeping system, fixing timekeeping errors • Complete Payroll Setup for each employee in company system • Contact employees and customers to ensure they followed payroll schedule • Assist team with completing payroll in a timely manner
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Happy Faces Personnel
Sep 2018 – Dec 2019
Tucker, Ga
Receptionist
Support, follow up calls to candidates and employees, interview scheduling, pre- screening applicants, assigning on- boarding and other documents to applicants/candidates and employees. • Performing eVerify, GA New Hire, reporting, reception desk (phone routing), initiating background checks, skills assessments and other pre-assignment duties, completing job verifications. • Taking notes from weekly staff meetings. General DB management. • Document scanning, greeting visitors.