nikki-lauren McLean

Message

Intro

George Town, Cayman Islands

Studied Customer Service Representative at UWI

Internet

Joined July 18, 2022

Skills

Languages

English

Fluent

About

I’m a verse data entry and researcher with 5 years experience and a native English speaker.

Experience

Colgate Palmolive company

Dec 2010 – Dec 2013

Jamaica

Customer service and Client support

Collaborate with cross-functional teams to resolve complex customer issues, ensuring timely and satisfactory resolutions. Identify opportunities to enhance the customer experience, suggest improvements and actively participate in the implementation of customer support initiatives. Stay up-to-date with product knowledge, industry trends, and best practices to provide customers with informed guidance and recommendations. Strive to exceed customer expectations by going the extra mile to deliver exceptional service and support.

smart buy

Dec 2010 – Dec 2012

Remotely

Customer service

customer support,

Education

UWI

Apr 2010 – May 2010

Certificate , Customer Service Representative