Nithin Adyanthaya

Support Specialist

Message

Intro

Mangalore, India

Freelance Consultant at Freelance Consultant

Studied Computer Application at SDMCBM

Joined November 24, 2022

Skills

Languages

English

Native or Bilingual

Hindi

Basic

Kannada

Fluent

About

Experienced Web Consultant with a demonstrated history of working in the information technology and services industry. Skilled in WHMCS, PHP, Linux System Administration, Domain Name System (DNS), and Linux Server. Strong information technology professional focused on BCA from Sdm college of business management.

Experience

Freelance Consultant

Sep 2021 – Present

Remote

Freelance Consultant

A2 Hosting

Mar 2021 – Sep 2021

Remote

Support Specialist

Communicating with the customers via tickets, chat, and calls. Troubleshooting the website, database, email issues, FTP issues. Troubleshooting issues based on application layer protocols like HTTP, SMTP, and SSH. Managing the reseller accounts. And basic use of website-related applications such as PHPmyadmin, WordPress, etc.

DIYA SYSTEMS (MANGALORE) PRIVATE LIMITED

Nov 2018 – Apr 2021

Mangalore

L2 Linux Administrator

Diagnosing complex customer issues and providing accurate solutions within the collaboration environment. • Apache, HTTPD Troubleshooting for various pool-based servers. • Troubleshoot, debug, and prioritize processes. • Provide Technical support. • IP Delisting. • Migration and restoration. • Monitor performance. • Security and Server management.

A Small Orange

Mar 2017 – Nov 2018

Mangalore

Web Coach

Managing agents and helping them to resolve issues related to Web hosting or CMS such as WordPress website, installation of SSL certificate, configuring WHM, Installation of the third party application, migrating website files and databases from a shared server to a VPS-Dedicated server.

A Small Orange

Jun 2016 – Mar 2017

Mangalore

Web Advisor

Arvixe

Jan 2015 – Jun 2016

Mangalore

Technical Support

Providing front-end support for web hosting clients. Resolving issues related to domains, managing DNS record, name server, Troubleshooting issues related to WordPress, configuring an email account in the third-party email client, and MySQL troubleshooting. SSL certificate installation. setting up FTP, and SSH.

Education

SDMCBM

Mar 2012 – Mar 2015

BCA, Computer Application