Noora-Emilia Viinikainen

About

Experienced professional with a strong background in customer service, IT recruiting, marketing, sales, and management.

Experience

ICT DIRECT

May 2022 – Present

Helsinki / Remote

IT Recruitment Consultant

As an IT Recruitment Consultant, I´m responsible for identifying and recruiting top IT professionals ranging from specialists to executive levels.

Airpro Oy

Nov 2021 – Apr 2022

Helsinki / Stockholm

Cabin Crew Member (seasonal)

Keskustanuorten Helsingin piiri ry

Jan 2021 – Nov 2021

Helsinki

Executive Director

As an Executive Director for a non-profit organization, I provided strategic leadership and direction to achieve the organization's mission and goals. I oversaw all aspects of operations, including fundraising, financial management, program development, and community engagement.

AEInnova

Aug 2020 – Jan 2021

Barcelona

Business Development Assistant (Internship)

AEInnova is an innovative environmental startup founded in 2014 by researchers and engineers from the Microelectronics Department at the Autonomous University of Barcelona. The company is one of the top 30 EU companies (ranked by the European Commission) and the leading EU innovator in autonomous sensors. During my six-month internship: - I conducted international market research and analysis, and helped the company to identify new business opportunities - I assisted in the development and delivery of successful proposals and presentations. - I created a pitch deck and other materials, such as infographics, for investors and the public. - I collaborated with senior business development executives and cross-functional teams to develop and implement new sales and marketing initiatives.

Smartum Oy

Jul 2018 – Jun 2020

Helsinki

Customer Success Specialist

As a Customer Success Specialist, I was responsible for building strong relationships with clients and ensuring their satisfaction with our products and services. I worked closely with customers to understand their needs and provided guidance on how to best utilize our offerings to meet their goals. Through my communication and problem-solving skills, I was able to provide effective solutions to customer issues and contribute to overall company success.

Finnair Oyj

May 2019 – Dec 2019

Helsinki

Cabin Crew Member

Education

University of Jyväskylä

Aug 2022 – Present

Master of Science (Economics and Business Administration), Corporate Environmental Management

Metropolia University of Applied Sciences

Aug 2017 – Jun 2021

Bachelor of Business Administration, International Business and Logistics

Noora-Emilia Viinikainen

Skills

Languages