I am a result-oriented sales professional with 2 years of experience in telecommunication and fintech, with a proven track record of achieving monthly target. Highly skilled at creating new relationships and maintaining strong customer relations. I have an in-depth knowledge of effective sales strategies and exceptional presentation skills. Analytical thinker with the ability to perform well under pressure. Goal- and team-oriented with strong leadership skills. I have a proficiency in the use of CRM platforms such as Getresponse, Mailchimp, Salesforce and so on.
Experience
POSTMASTER
Jul 2020 – Present
Retail Developer
●Ensuring penetration and dominance of MTN products and services such as Sims, airtime/data products, digital services, and mobile money financial services (Momo) in assigned territory through customer acquisition, agent recruitment and management and query resolutions.
● Migrating customers from 3G network to 4G Network and linking customers’ MTN lines to NIMC.
● Managing agent’s daily account report, and transactions.
● Ensuring brand visibility and dominance in assigned territory.
● Managing and developing trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.
● Providing informal training in shops on products, services and promotions being run by
marketing, channel and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle).
● Managing events and promos, generates sub-dealer specific promo specification and performs post-promo evaluation.
● Ensuring call cycle time of 8-10 visits a day per territory or as business requires.
● Identifying and supporting all players in channels of distribution and ensures weekly/monthly database update.
