I’m a Sales guy with a keen eye for Business Development and a client-oriented mind.
Since I moved from Brazil to Turkey, I have been helping businesses to increase their sales revenues, expand client portfolios, and improve their customer relations, by making use of my interpersonal, negotiation, and language skills.
I'm used to negotiating 6 or 7 figure contracts with C-level decision-makers, and I'm just as comfortable talking to B-level executives, small ventures, or final clients.
Specialties: Sales, Sales Management, Business Development, Negotiation, Customer Relations, Communication, Teamwork.
Experience
Akkim Sealants & Adhesives
Aug 2018 – Present
Istanbul, Turkey
Area Export Manager - Latin America, Spain and Portugal
- Manage accounts (including key accounts) from Spain, Portugal, South America, Central America, Mexico, and Spanish-speaking Caribbean countries.
- Develop new businesses/partnerships.
- Negotiate 6 and 7 figure contracts with C-level decision-makers or B-level Executives
- Improve communication with current and potential clients using my knowledge of their cultures, and my proficiency in the spoken languages of the region, all done with a client-oriented mindset.
- Research, analyze and report the countries' business potential, needs, and necessary actions to achieve established goals and objectives.
- Attend fairs and exhibitions.
- Plan and execute business travels.
- Be the connection between clients and the Marketing department, helping in the development of the best marketing strategies and other related subjects.
- Work closely with R&D department to develop products that cover clients' needs or to dictate new trends.
All the above led to sales revenue increases, better customer retention rate, conquering bigger and more important clients, and expand and increase brand awareness.
Naturelmar Mining
May 2016 – Aug 2018
Istanbul, Turkey
Sales and Export Executive
- Receive, analyze and answer purchase orders and quotation requests from overseas (mostly from the USA, Canada, UK, Australia, Italy, Spain, Germany, Portugal, Mexico, South Africa, Morocco, Venezuela, Brazil).
- Help clients choosing among our wide range of products, focusing on their needs and demands.
- Visit regularly current and potential clients
- Work closely with Production and Logistics departments in order to provide the best solutions to our clients.
- Represent the company at international meetings, fairs and business roundtables.
- Perform market researches by visiting a country/region and investigating deeply the current and future potential demand and supply, potential customers and partners, pricing strategies.
- Prepare, analyze and discuss Sales Reports with Management and co-workers
- Create and translate documents in English, Spanish and Portuguese (Season catalogs, web pages, newsletters, emails, advertisement etc).
Brezo Tours
Nov 2011 – Apr 2016
Istanbul, Turkey
Groups & Incentive Department Executive
- Receive, analyze and answer group reservation and group quotation requests from overseas (mostly from Latin American market but also from other international markets).
- contact and book services with local suppliers (hotels, restaurants etc).
- customer services (new requests, modifications, problem-solving, complaints etc).
- represent the company in international meetings, fairs and business round tables.
- translate documents (seasons brochures, newsletters, emails, advertisement etc from English/Spanish into Portuguese).
- research, create and publish new products.
Meridian Tours
Mar 2010 – Nov 2011
Istanbul, Turkey
Reservations Executive
- Respond to reservation and quotation requests, by planning and booking the best available options according to the clients profile.
- Effectively handle and convert all reservation and group inquiries and ensure accurate booking information is ascertained and communicated to the operational team.
Education
Faculdades Teresa Martin
Feb 2003 – Jan 2004
Bachelor, English Teaching
Universidade Federal de Viçosa
Mar 1998 – May 2002
Bachelor, Trilingual Executive Secretariat (English, Portuguese and French)