Pedro Mar Mitra, Dedicated Professional with a Passion for Affiliate Sales & Customer Satisfaction.

About

I have experience in Affiliate Sales Marketing, Product Research, Cold Emailing, Chat and Email Support, Social Media Marketing, Lead Generation, Data Entry, Technical Support, and Customer Service. I am detail-oriented and possess strong organizational skills, allowing me to carry out tasks with minimal supervision. Additionally, I am very adaptive to changes and new trends, and willing to learn whatever there is that I don't know yet if you give me the right chance to prove my worth.

Experience

FREELANCE ( PART TIME )

Jun 2024 – Present

SOCIAL MEDIA MANAGER

• Scheduling / Posting • Content Promotion • Manage Multiple Chats • Engage with Subscribers / Fans

Phoenix Libra Marketing ( WRnE GROUP OF COMPANIES )

May 2022 – May 2024

Sta. Mesa, Manila, Philippines

BRANCH MANAGER

• Managing the affiliate marketing team, by developing and implementing affiliate marketing strategies and tools to achieve revenue and growth targets. • Do market research about industry trends, analyzing sales data and market changes to identify new opportunities . • Formulating and researching new strategy on email and marketing tools that leads to improving sales performance. • Lead Generation on social media platforms like FB, Twitter, IG, and other international dating sites.

LIBRA CONTACT SOLUTIONS ( WRnE )

Jan 2019 – Apr 2022

West Avenue, Quezon City, Philippines

OPERATIONS MANAGER / OFFICER IN CHARGE

• Manage the entire affiliate program and collaborate and works closely with the marketing office and sales agent. • Coaching and mentoring team leaders. • Maintain and ensure each office's current health and safety policies and regulations.

TRANSCOM WORLWIDE PHILS.

Nov 2013 – Jun 2018

167 EDSA, Mandaluyong City Philippines

TECHNICAL SUPPORT REPRESENTATIVES

• Resolving a technical issue such as phones, tablets, modems, internet, password, emails, networks, and cables. • Responsible for managing various customer issues related to billing and collections, client inquiries, product support, and inbound sales.

STUPRA

Nov 2008 – Jan 2013

Mandaluyong City, Philippines

EMAIL AND CHAT SUPPORT

• Handling customer queries on Web Chat, E-mails, and social media platforms. • Lead Generation on any social media platform • Offering membership or subscription thru chat and email.

NATIONAL POWER CORPORATION

Jan 1991 – Jun 2001

Baguio City, Philippines

JUNIOR ENGINEER

• Conducting research, gathering data, performing calculations, and contributing to the design and development process. • Collaborating with the engineering and marketing department on product feasibility..

SEKAI ELECTRIC MANUFACTURING CORP.

Oct 1994 – Oct 1995

Pasig City , Philippines

RESEARCH AND DEVELOPMENT ENGINEER

• Develop new products, and redesign existing products according to industry standards. • Testing prototype products for functionality, ease of use, and longevity. • Overseeing the production process. • Designing using Autocadd

YAKULT PHILS. INC.

Mar 1993 – Jun 1993

Laguna, Philippines

CADET ENGINEER / SHIPPING

• Testing and monitoring equipment, updating current system processes, and conducting risk assessments. • Monitoring shipping delivery.

Education

UNIVERSITY OF THE PHILIPPINES ( OPEN UNIV. )

Mar 2024 – Apr 2024

Business Analytics Concepts and Frameworks , ( Certificate )

CIM TECHNOLOGIES

Jan 1995 – Mar 1995

Advanced Computer Aided Design & Drafting Course, AUTOCAD ( Certificate )

CRESCENT TECHNOLOGICAL INSTITUTE

Aug 1994 – Oct 1994

Autocadd Release 12 for the Professional, AUTOCAD ( Certificate )

Eulogio Amang Rodriguez Inst. of Science and Technology

Jun 1987 – Mar 1992

Bachelor of Science in Engineering, Mechanical Engineering

Pedro Mar Mitra

Dedicated Professional with a Passion for Affiliate Sales & Customer Satisfaction.

Skills

Languages