I'm Priyanka , I'm from east Delhi nearby seelampur .
I have completed my graduation from Dyal Singh College at first division. I have completed my 12th and 10th from CBSE .
My hobbies are playing badminton and watching series.
Including me , there are 5 members in my family . my father is not doing any work.. my mother is house wife . My brother is doing his job in Samsung company.. My sister is studied in 12th class..
Coming to my strength and weakness ..
My strength are I'm a quick learner and I'm a hard worker and deciplied people . My biggest strength is my positive attitude towards my work . I know how stressful this industry can get, but I’m able to keep my calm and power through by focusing on the end goal..my weakness is I'm over friendly in nature..
Experience
Tech Mahindra
Mar 2022 – Present
Noida sector 64
Customer care executive
Roles and responsibilities
1. Provided company information and policies to the customer upon inquiry and answering questions via phone email online chat.
2. Maintained customer satisfaction with towards thinking strategies on addressing customer needs and resolving concern.
3. Responsible for highlights the customer products related concern to the management.