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Rachael C. Appollos

Virtual Assistant/Customer Service Representative

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Intro
Lagos, Nigeria
Consumer Services
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Joined March 30, 2023

Skills

Languages

English
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Advanced
French
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Basic
About
I am a dynamic, enthusiastic and proactive freelance Virtual Assistant with a strong background in administrative and Customer Relationship Management(CRM) role with more than 4 years of invaluable hands-on experience supporting business owners/managers and rendering outstanding customer relationship management and customer support services. Being productive and efficient in your business is a must to attain success, and to achieve this, it is pertinent to delegate task(s) to someone diligent and skillful. And this is where I come in. My strongest asset is my ability to build and maintain customer relationships, increase customer base through creating brand awareness and warm calling thereby increasing product sales and revenue. When I'm not working on attending to customers' inquiries, complaints and concerns, or building and maintaining customer-client relationships, etc, I'm either spending time with family , Counselling or acquiring more skills to grow my career because I love to person growth. Specialities: Web research Data entry Project management Customer Relationship Management Customer Support Email Management Phone and Chat Support Scheduling and Calendar Management Proofreading and Editing If you have any task that I can help you with, please kindly get in touch. @appollosrachael@gmail.com