Roali Miranda, Administrative &Manager Assistant

About

Administrative &Manager Assistant. Administrative Assistant experience 4 years. Management Rol experiences 7 years. Competent at managing responsibilities in a high-volume atmosphere. Hard worker, quick learner, and ability to assume responsibility. Work well under pressure as part of a team. Strong skills in organizing workflow, ideas, materials, people.

Experience

Wendys Kids

Apr 2016 – May 2019

Zulia

retail coordinator

Take ownership of customer’s issues and follow problems through to resolution. Maintain an orderly workflow according to priorities. Analyze statistics and compile accurate reports. Analyze sales and revenue reports and make forecasts. Keep ahead of industry`s developments and apply best practices to areas to empowerment. Train new and current employees on proper customer service practices; implement policies and protocols that will maintain future restaurant operations. Develop service procedures, policies and standards. Control resources and utilize assets to achieve qualitative and quantitative targets. Coordinate daily front or back of the house restaurant operations. Organizing all store operations and allocating responsibilities to personnel. As a restaurant manager. Recorded sales, balanced daily cash, purchased food inventory, maintained inventory database. Preparing and controlling the store`s budget aiming for minimum expenditure and efficiency. Supervising and guiding staff toward maximum performance. Promote the brand in the local community through word-of-mouth, RRSS and events.

KFC

Jul 2013 – Sep 2015

Caracas Venezuela

Sub manager

Customer services, marketing, Personal attention, payroll, Human Resources, personal trainer, administration daily, HR management, payroll, recruitment, training, insurance, performance, organization change, employee suggestion, new letters, events, employee and manager self-service. Maintained Senior Director of HR`s calendar, scheduling meetings and ensuring no conflicts occur. Prepared, proofread and formatted the correspondence. Provided supervision to plant employees in absence of plant manager. Receiving & pricing of inventory. Transferring inventory between retail

Prinseguros

Sep 2007 – Dec 2009

Zulia

Administrator

Administration, customer services, marketing, sales, payroll, Human Resources, personal data, Field administration, finance.

Halliburton

Feb 2005 – Mar 2007

Zulia Venezuela

Administrative Asistant

Payroll preparation, attention phone calls, Field Administration, customer services, emails.

Education

Unermb

Feb 2020 – May 2022

PostGrado, Msc Human Resources Manager

LUZ

Oct 2007 – Jul 2014

pregrado , Petroleum Engineer

Santiago Mariño

Mar 2005 – Jun 2011

Chemistry Engineer

Roali Miranda

Administrative &Manager Assistant

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