Rochelle Saludes

My Customer Support/Social Media expertise can level up your business

Message

Intro

San Fernando City La Union, Philippines

Social Media Manager at A1 revenue

Studied Psychology at Saint Louis College

Consumer Services

Joined February 20, 2021

Skills

Languages

English

Fluent

About

If you are looking for someone you can work with for a long time and will help run your business by being an all-around virtual assistant and customer representative, live chat support specialist, and social media manager, you just bumped into that person. With my 4 years of experience, I am certain that I can do a lot of admin Adhoc tasks for you. I am a social media manager that handles different social media platforms, helps to answer customers' inquiries, and posts engaging content that leads to the growth of followers. Alongside, I am also a customer and email support representative where I handle gracefully and efficiently the concerns, inquiries, and complaints of customers in various e-commerce stores. I also handle chat support and I make sure that I cater to the needs and inquiries of the customers through fast-paced chatting. I am also a virtual assistant that works mainly as a data entry and web specialist. Alongside it, I do WordPress management and I had experience as an eBay and Shopify lister/product researcher I look for and Identify the items that I am going to list as an auction or buy it now. I used to update inventories in eBay and Shopify stores, add products and manage to send emails to the customer now and then.

Experience

A1 revenue

Jan 2021 – Present

London UK

Social Media Manager

-Create, schedule, post content -Monitor engagements -Answer messages, inquiries, comments -Promote ads

Education

Saint Louis College

Jun 2013 – Apr 2017

Bachelor of Science in Psychology, Psychology