Ruth Emmanuel

A super customer service representative, Great in travel research and booking, and an expert in appointment setting and sales.

Message

Intro

Port Harcourt, Nigeria

Sales Representative/Administrative services(self employed) at Greenlife Multinational

Studied Virtual Assistant at Alx Africa

Studied Customer Service, Marketing and Sales at Online learning

Studied Hotel management and Catering at Cute Institute

Studied Sciences at Victory Comprehensive

Joined December 29, 2021

Skills

Languages

English

Fluent

Igbo

Fluent

About

My name is Ruth Emmanuel Uchendu, I studied Hotel management and Catering and did a non certificate course in Customer Service, Sales and marketing. I have since 2015 worked as a sales representative and customer service representative in different companies and have completed an 8 weeks intensive course as a virtual assistant this Sept 2022. My skills include; Patience, empathy, problem-solving, resilience, communications, data entry, expense tracking, travel research and booking, inbox management, customer service, scheduling and sales closing. In my past job, i delivered a top notch customer service that made clients rush back to the company for more valuable products, they even referred their friends. As a result, there was a 40% increase in sales. This and many more i will bring to the table not holding back any relevant skill. I am ready and more than wiling to explore new paths, new knowledge and new skills.

Experience

Greenlife Multinational

Nov 2020 – Present

Remote/on-site Nigeria

Sales Representative/Administrative services(self employed)

Market and sell health products to individuals

Unateus Logistic Company

Apr 2019 – Apr 2021

Nigeria

Call center Operator/Customer representative

Making outbound calls to leads Converting leads to customers Receive inbound calls Answer customer's enquiries Close sales

Kettos supermarket

May 2016 – May 2018

Lagos

Manager/Customer and Sales Rep

Daily supervision of the staff Took weekly stock inventory Provided product suggestions based on customer's needs. Solved customer's queries and complaints.

Education

Alx Africa

Jul 2022 – Sep 2022

Certificate, Virtual Assistant

Online learning

May 2015 – Dec 2015

None, Customer Service, Marketing and Sales

Cute Institute

Jan 2012 – Dec 2014

Diploma, Hotel management and Catering

Victory Comprehensive

Sep 1999 – Jul 2004

WASC, Sciences