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Sandra Youssef
Operations Team Manager, Customer service team leader
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Overview
Intro
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Cairo, Egypt
Operations team leader at
Concentrix
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Consumer Services
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Joined August 30, 2022
Skills
Microsoft Office 365
Bilingual Communications
Soft Skills
Genesis
Adaptive Leadership
Manage Teams
Quality of Service (Q-oS)
Root Cause Analysis
Business Analysis Planning & Monitoring
Languages
Arabic
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Native or Bilingual
French
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Native or Bilingual
About
Over 9 years experience in customer service field, I have been a part of operations and quality. I am looking for a job where I can use my experience and skills
Experience
Concentrix
Feb 2020 – Present
Cairo Egypt
Operations team leader
Managing tech support team
