Seng Mai

Message

Intro

Dubai, United Arab Emirates

Studied Construction at Technological University (Myitkyina)

Joined February 8, 2022

Skills

Languages

Chinese

Fluent

English

Fluent

Burmese

Native or Bilingual

About

My name is Hka Mai Seng Mai, who is applying for the receptionist position/ customer service. I have got a degree, specializing in Civil Engineering but I prefer customer-based jobs. Therefore, I started to work as a customer service and Chinese interpreter at UV Co; ltd from 2019 to 2021 after I had worked as a site engineer for a local construction company. Concerning my work experience, my major tasks were answering the phone, arranging meeting times for clients and chair members, greeting clients or customers with charming smiles, and recording the arrival time of staff and guests. Thus, sometimes, I had to do some documents using Microsoft office. Moreover, my previous company was a Chinese organization, where there were a lot of clients, usually coming to our company, so I had to interpret for them while hailing taxis or answering the Phone. I think that job is really rewarding and interesting as I love communicating with people. Therefore, as for me, the customer service position really suits my qualifications. My CV is attached below, if there is any information you want to know, please contact me freely.

Experience

UV Co; Ltd

Oct 2019 – Jul 2021

Yangon. Myanmar

Customer service/ Chinese interpreter

I have 2- year experience of customer service job at UV co; ltd (Chinese decoration company). As far as my previous job is concerned, Responding promptly to customer inquiries, and communicating with customers through various channels were my main duty. Thus I had to be super clear the knowledge of our service and products in order to explain valuable customers, and keep records of customer interactions, transactions, comments, and complaints.

Education

Technological University (Myitkyina)

Nov 2010 – Nov 2015

BE (Civil), Construction