I'be in been in BPO industry for 5 years and current position is international customer support representative for western union money transfer company.
Experience
Ibex Global
Apr 2021 – Oct 2023
Lahore Pakistan
Customer Support Representative
I've been a customer support specialist for more than two years for western union international providing send money assistance to customers from US and Canada. I understand customer's concerns and problems they face and my role is to assist in any critical situation where customer need help.