IT Support Team Lead, I am a highly motivated individual experienced with Service desk support and love the challenge of varied assignments. I have been working in the Education sector, Service desk support & Renewable energy project IT support for over seven years (combined) where I have acquired critical IT Support Skills & Business Support Skills.
Well-versed in numerous computer system applications including Microsoft Office 365, Dynamics 365, Tagetik, 3CX VOIP application, Agile Board, Team-viewer, VNC, Any-Desk, Forticlient VPN, Litmos, ACSL, Ms Azure storage, Active directory, Sage, Mie-books, Sapling, Timetabler, ZKTeco, Belarc, OBS Streaming, SalesForce ITSM, Jira, G-Suite, Intercom, Front ITSM, ServiceNow ITSM, Citrix, Mimecast, GSM Commander, and Canvas system.
With this knowledge, I will be able to implement my school knowledge combined with the strong IT user support experience I have at Acciona Energy, Construct Education, Curro Holdings, Scatec Solar, Strategic Fuel Fund, and Walter Sisulu University.