i've been a customer representative for about 4 years, i've also been an HR assistant for 6 months i can also provide technical support, i've also been a team leader
Experience
Cnexia
Mar 2021 – Oct 2022
Morocco
Team manager and customer representative
Technical support and analysis of customer needs, improve the team's skills and traning new recruits
RADEEF
Oct 2020 – Feb 2021
Morocco
HR assistant
Maintaining accurate resource files and responsible of the daily administrative duties, overseeing all the the operations that deals with employee issues, support human resources, scheduling appointment
Webhelp
Sep 2018 – Sep 2020
Morocco
Customer representative
analysis of each customer needs and finding a solution that meets their expectations and making every customer have the best experience possible