Swagata Ghosh

About

• Talented with over eight years of experience in business analyst, IT support, Sales & Marketing. • Vast experience in maintaining and supporting applications, productivity, quality control, organizing, business development, data analysis marketing and overseeing the daily operations. • Successful in project planning, organization, Procurement, strategy decisions. And implementing cost-effective solutions coordinates the selection, implementation, and upgrade of the business’s software/applications and services. • Develop relationship with the stakeholders for marketing and sales operations. Responsible day to day operation in developing strategic goals and monitor sales forecast as well as check for accuracy. • Experience in delivering effective services at the required quality and cost, development of design specifications. • Strong ability to manage multiple and competing priorities, influence a wide range of stakeholders while maintaining focus on deadlines and high-quality results. • Excellent interpersonal skills and IT skills.

Experience

nityo infotech services pvt. ltd

Dec 2020 – Mar 2021

iStrives Sales Consultant

• Identify opportunities product and services up to sell. • Monitor and report the KPI regularly. • Identify the opportunities for the new client’s acquisition. • Communication with the clients to understand their sales goals and objectives. • Find the prospective customers and new target segments

BP Life Science

Oct 2016 – Dec 2019

Kolkata

Head of Business

• Establishing business strategy of the organization, and is designed to maximize the effectiveness of production for improving sales. • Resolved technical problems and troubleshoot issues related to computer software and systems. • Coordinating with the management regarding strategic goals/plans and carrying out other operational activities. • Handling sales & marketing report results. • Providing technical guidance and recommendations to resolve business problem. • Managing planning, Procurement, buying performance improvement, operations & marketing strategy as well as handle the IT operations

BP Life Science

Mar 2012 – Sep 2016

Assistant Manager (I.T.)

• Supervised the operations in IT department such as design, maintenance, and resource allocation of testing activities, including client/server support and strategic and tactical planning. • Involved in organizing, Procurement, Buying, planning and implementing strategy reports. • Resolved technical problems and troubleshoot issues related to computer software and systems. • Trained or instructed users in the proper use of hardware or software. • Performed execution according to the scheduled period. • Monitored and maintained regular business in a smooth manner. • Supervised and motivated staff to perform their best. • Advised others on administrative policies and procedures. • Handled IT operation department.

Education

West Bengal University of TEchnology

Jun 2007 – Jun 2011

Btech, Computer Science & Engineering

Skills

Languages