I would describe myself as a very determined and highly motivated person. I do take my job seriously but I'm able to see things in perspective and believe I'm quite easy-going to work with. People find me to be an upbeat, self-motivated team player with excellent communication skills. I really enjoy meeting and working with a lot of different people, and I am known for being a great listener and clear communicator, whether I’m engaging with colleagues or employers. I'm an extremely organized person who is focused on producing results. While I am always realistic when setting goals, I consistently develop ways to efficiently achieve, and often exceed, those goals. I'm a creative thinker. I like to explore alternative solutions to problems and have an open mind about what will work best. My creativity has made me an effective team player because I can anticipate problems and innovate solutions.
Experience
Tellida Pvt Ltd
Sep 2016 – Oct 2017
Sri Lanka
Contact Center Executive
Served this BPO company in providing exceptional customer service to clients of a UK law firm efficiently and effectively.
Malaysian Visa Processing Center
Mar 2015 – Aug 2016
Sri Lanka
Field Officer
Greeting individuals that approach the center in a courteous manner to facilitate the issuance of visa to travel to Malaysia in a convenient and hassle free way.
High Commission of India in Sri Lanka
Feb 2010 – Jun 2012
Sri Lanka
Junior Clerk
Handling of administrative and clerical functions of the Commercial and Economic division of the mission. Main responsibilities included were monitoring trade related matters between Sri Lanka and India.
Education
Coursera
Feb 2014 – Aug 2014
Certificate in Corporate Finance offered by the IESE Business School, Barcelona, Spain, Business Management
Coursera
Mar 2013 – Oct 2013
Certificate in Operations Management offered by the University of Pennsylvania, USA, Business Management