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Customer care manager

Message

Intro

Rijeka, Croatia

Customer Care Manager at Camaloon

Studied Economist at Dante Alighieri Italian High School

Joined September 24, 2021

Skills

Languages

English

Fluent

Italian

Fluent

About

Hardworking person looking to do my best in every position. Great experience with technical support and generally in IT. High level of using Italian and English.

Experience

Camaloon

Jul 2021 – Present

Remote

Customer Care Manager

▪ Creating orders ▪ Follow up orders and resolving issues ▪ Taking care of clients requests via chat, mail and telephone

Rovinj Advisor

Jun 2016 – Jul 2021

Rovinj, Istria, Croatia

Assistant Operations Office

Doing tasks as: - Bookkeeper - Customer Service - Finance Manager - Market Researcher - Photographer

Transcom Worldwide

Jul 2011 – Jun 2016

Pula, Istria, Croatia

Customer Service Agent

▪ answering customer inquiries, providing requested information, and assisting with Italian language troubleshooting ▪ recording contacts with users and their data

Education

Dante Alighieri Italian High School

Sep 2004 – Jun 2009

High school, Economist