Tim Leveille, Business and Digital Operations specialist

About

Flexible and time-sensitive worker with a background in business operations having supported sales and logistic initiatives in a variety of different industries such as oil-servicing, tax software, genetics, and recently in the tradeshow world. Fine with work requiring onsite, travel or remote teleworking and am willing to relocate for most circumstances. Has an accumulation of experience in supporting Sales, logistics, crm management with a foundation in various programming tools.

Experience

Amazon-Amazon

May 2023 – Present

Broker Specialist

Brief : Customs and trade position involved with processing Amazon Global Logistic (Teams in California, China and Nashville) entry files for china imports in accord with US Duty and Regulation compliance policies (FDA,EPA, Anti-dumping,etc) Duties: • Manage inbound shipments from Chinese sellers destined, ensuring timely delivery. • Processed orders with CBMS freight logistics software as the 2nd or 3rd checkpoint for customs processing • Reached out to sellers for order inquiries and general trade customs recommendations in regard to product coding disputes, additional federal duties, trade bond termination, missing documentation, incorrect order processing, etc • Collaborated with internal compliance teams for additional order auditing • Conducted internal training presentations on the many assets of the customs brokerage industry

Informa Markets

Mar 2022 – Jun 2023

Sales Operations Specialist

Brief : Full-Time operations position involving administrative and data support of shows in several locations within the Infrastructure and Construction portfolio. Mostly work in Salesforce, Map your Show, Data loader and Excel Completed routine bookkeeping activities for assigned shows in the form of revenue, asset, campaign, and pipeline reconciliations • Conducted and lead training presentation sessions on navigating our database and basic workflows for new campaigns. • Assisted in the mass data migration/compilation of trade show information when one of our assigned shows was bought out • Built dashboards/charts to visualize revenue, asset and client data in Salesforce • Maintained accurate cross platform integration by fixing integration errors as they came up in our multiple systems • Created email templates through Salesforce to automate outreach efforts for sales reps • Was the first point of contact for sales reps/managers in assigned shows for any data management and reporting requests • Created SOP/Documentations on a variety of newly introduced internal workflows

Paragon Genomics

Aug 2021 – Mar 2022

Business Operations Specialist

Bio-Tech Start up (NGS Assays)-Business Operations Specialist-Hayward, California August 2021- January 2022 Brief: Full-Time sales operations role where I report directly to the commercial operations director and was tasked with a mixture of handling day-to-day operation tasks such as handling orders, communicating with clients, updating and streamlining the CRM database, liaising with sales for quoting and pricing using pricing calculators, and supporting large scale marking-campaigns. Worked Primarily in WooCommerce, Zoho CRM, Outlook, and Excel Duties: • Assisted with order administration by working with clients to obtain purchase orders and documentation for order, inventory, and client setup • Collaborated with other departments including accounting, manufacturing, tech support, bioinformatics, and quality control to initiate and coordinate the order processing and shipment. Expected time frames and inventory management were constantly being tracked • Assist sales team with achieving quarterly quotas •Developed quotes for customers using pricing calculator • Supported wide-reaching marketing campaigns through lead list compilation and administration •Maintained and expanded the Zoho CRM database through daily management • Supported all post-sales and post-sales inquiries in a professional manner

Education

Baylor University

Aug 2019 – May 2020

BBA, Management Information Systems

Tim Leveille

Business and Digital Operations specialist

Skills