tuncay nalbant

Senior Escalation Engineer / virtualization and network

Message

Intro

Augsburg, Germany

Senior Escalation Engineer at IGEL Technology GmbH

Studied Application Development at BS7 Augsburg

Information Technology & Services

Joined August 19, 2022

Skills

Languages

German

Native or Bilingual

Turkish

Native or Bilingual

English

Advanced

About

from the love of detail, precision, novelties and technological advances... yes, I am carved from it...

Experience

IGEL Technology GmbH

Jun 2017 – Present

Augsburg

Senior Escalation Engineer

IGEL Linux (Ubuntu) Citrix XenApp/XenDesktop VMware ESX Microsoft Hyper-V Microsoft RDP VMware Horizon Client Amazon AVD Microsoft WVD Parallels Remote Desktop Teradici PCoIP USB-Redirections USB-Compatibilities Hardwaretests Softwaretests Rebuildings Failure-Analytics Proxy Installations and user-expirienced corrections Rollouts Scripting

TÜV-SÜD Informatik Consulting Services

Sep 2014 – Feb 2017

Munich

Support Engineer

1st-2nd-Level Support Active Directory SAP-1st-Level LDAP Usersupport Failure-Analytics AD-administration Network-administration Proxy Rollouts Scripting Debugging after updates Betaproject AS1313/ASPRO test & rollout for 13.000 Users

Keepbit Solutions GmbH

Aug 2013 – Aug 2014

Augsburg

Service-Helpdesk

1st-Level-Support Helpdesk Incident-Ticketing Hardware repair Onsite diagnostics Systemmonitoring Security-systems (CCTV) Security-systems (physical accessibility) Backup solutions(Acronis / Veeam) Cloud-Computing

Education

BS7 Augsburg

Sep 2011 – Aug 2014

Specialist, Application Development