Tyrese Taylor, • Law Enforcement Officer | • Freelancer Agent

About

🌟 Passionate Innovator & Strategic Thinker 🚀 Greetings! I'm Tyrese, dynamic professional with a relentless drive for innovation and strategic problem-solving. My journey is a fusion of diverse experiences in several fields, where I've excelled. 🌐 From nothing to something, I've consistently elevated projects and teams with a blend of creativity and analytical prowess. 🔍 I thrive in fast-paced environments, where challenges are opportunities waiting to be seized. Let's connect and explore how my skills can bring a fresh perspective and value to your team. Open to exciting opportunities. 🚀 #Innovator #Strategist #CareerJourney

Experience

Ministry of National Security

Jun 2023 – Present

Jamaica 🇯🇲

Police Recruit

As a police recruit, I undergo comprehensive training in various aspects, including criminal law, self-defense, and emergency response. Collaborating with experienced officers, I gain practical experience and develop essential skills, preparing for the transition to a qualified police officer.

Ministry of National Security

Mar 2022 – Mar 2023

Jamaica🇯🇲

JNSC Soldier

The JNSC is structured to provide continual development over this one-year service period. The objective is to develop a range of life skills and build sound character, in order to make persons more versatile and better equipped for success in their chosen career path.

Advantage Communications

Oct 2020 – Aug 2021

Jamaica 🇯🇲

Technical Support

As a technical support agent, I provide assistance to customers facing issues with software, hardware, or electronic devices. My responsibilities include diagnosing and troubleshooting problems, guiding users through solutions, and escalating issues when necessary. Excellent communication skills and patience are key in helping customers understand and resolve technical issues. I stay updated on product knowledge to deliver accurate and efficient support, ensuring a positive customer experience.

KSAMC

Aug 2020 – Sep 2020

Jamaica🇯🇲

Community Inspector

As a Community Inspector, the primary responsibility is to assess and report on the condition of public spaces within a designated area. This includes identifying areas that need maintenance, noting malfunctioning infrastructure such as streetlights, and reporting improper waste disposal or other environmental concerns. The role involves regular inspections, collaboration with relevant authorities, and providing detailed reports to aid in the improvement of community infrastructure. Strong observational skills, attention to detail, and effective communication are key attributes for success in this position.

STARTEK INC

Jan 2020 – Apr 2020

Jamaica 🇯🇲

Customer Service Representative

In my role as a customer service representative, I am dedicated to addressing customer inquiries and resolving issues promptly. I provide assistance via various communication channels, including phone, email, and chat. With a focus on exceptional communication and problem-solving skills, I strive to ensure customer satisfaction. Staying knowledgeable about products or services, I aim to create positive interactions, handle complaints effectively, and contribute to overall customer retention and loyalty.

Education

National Police College of Jamaica

Jun 2023 – Jan 2024

Basic Policing

Kingston College

Sep 2014 – Jul 2019

General Knowledge

Tyrese Taylor

• Law Enforcement Officer | • Freelancer Agent

Skills

Languages