Assisted with daily and monthly reports of financial and shipping documents
Assisted in customer care service inquiries and helped coordinate solutions.
Assisted with tracking of shipment and updating the database to ensure on time delivery.
Kept regular communication with other departments such as sourcing, production, merchandising,
allocation in relation to carriage activities, ensuring that any issues are effectively dealt with and reported.
Worked with freight and carriage suppliers and customers to ensure effective movement of products.
Insurance Supermarket Inc
Jan 2019 – Jan 2020
Remote
Booking agent
Calling back the clients that requested for an online insurance quote and creating rapport. 40 to 50 calls per
hour.
Performing a 2 to 5 minutes questionnaire during a call to fill out the client request form and crm via typing
for insurance quotes for the client.
Discussing with the client a convenient day and time they would like to get their requested insurance quotes
Creating and tasking the completed form for a scheduled client appointment.
