Unity Oladehinde, Customer Service Professional

About

I am a multi-skilled professional with background in IT, Engineering, and Security. I have 21 years experience working in various industries ranging from IT to Oil & Gas to Security and Transportation.

Experience

AB Dona Integrated Services

Apr 2022 – Present

Lagos, Nigeria

Technical Officer

Designs and implement surveillance systems, GPS tracking systems, home automation sytem. This also includes supervision of the customer care services to ensure customer satisfaction.

MRS Oil Nigeria PLC

Sep 2017 – Apr 2022

Lagos, Nigeria

Control Room Supervisor

Supervsed operations at the controol room of the former Texaco Nigeria Oil Marketing Company, now know as MRS Oil Nigeria PLC. The role includes designing surveillance system deployment at the various office locations of the company nationwide, including supervising the staff. It also includes designing and deployment of GPS tracking system for the over 1000 trucks of the company, carryng petroleum products from different depots around the country to specified destinations.

Tramigo Limited

Sep 2013 – Aug 2017

Lagos, Nigeria

Communications/Training Manager

Led the communications/training department. Worked as the brdge between the oganization and the public while also in charge of training programs for staff and clients at the company.

Rise Interactive Global Link Limited

Mar 2013 – Aug 2013

Lagos, NIgeria

Administrave/Programs Coordinator

Coordinated office administration including preparation and payment of salaries and other sevices. Coordinated HR for hiring and appraisals of staff.

Watchtower Society of Jehovah's Witnesses LTD/GTE

Feb 2009 – Feb 2013

Edo, Nigeria

Technical Maintenance Officer/Secretary

Handled technical maintenance program of meeting places in Nigeria. Coordinated GPS mapping of the meeting places and scheduled regular technical maintenance repairs. Designed sound and video system deployed at the centers.

Pulse Magazine

Sep 2008 – Feb 2009

Lagos, NIgeria

Production Manager

Managed the production unit of the hard sell newspaper company. This includes the actual graphics design and pree production of the weekly magazines.

Prime Media

Mar 2008 – Sep 2008

Lagos, Nigeria

Production Manager

Managed the production unit of the softsell magazine company. This includes graphics design and actual press production of the monthly magazines.

Ultimate Communications

Mar 2004 – Dec 2005

Lagos, NIgeria

System Engineer/Network Administrator

Managed the cyber cafe operations, including systems and network administrations.

Sheed Xpress Communications

May 2003 – Feb 2004

Ogun, Nigeria

Assistant Manager

Managed operations at the computer retail center, incouding managing the network and part time basic computer operations and graphics design teaching.

Debilek Institute

Jun 2002 – Apr 2003

Ogun, Nigeria

Computer Instructor

Taught basic computer operations and graphics design

Education

Yaba College of Technology

Feb 2004 – Feb 2009

Higher National Diploma, Electrical Engineering

Unity Oladehinde

Customer Service Professional

Skills

Languages