Verashnee Govender

About

I, Verashnee Govender am a very motivated person who has the ability of working to the best of my potential . Due to my years of experience within the Customer service role I have learnt a lot. I have been introduced to various types of people and personalities. This has given me the ability to work well in any work environment especially in client facing positions. I strive to do my best in all aspects that is required in any given task. I am a hard worker and willing to learn new skills to improve and grow. I am an enthusiastic individual who is very challengeable and takes upon a leadership role. I am an extrovert who enjoys outdoor activities and encourages any challenges that come my way. I am a dedicated worker who strives for success and has the capability to work under pressure and in any environment.

Experience

AJ Panelbeaters

Jan 2022 – Mar 2023

Johannesburg, South Africa

Receptionist/Administrator

•Responsible for sending outgoing invoices and checking outgoing credit notes. •Manage facilities including maintenance agreements & office repairs. •Liaising with the day cleaner/caretaker to ensure that any administrative duties around the building is well taken care of. •Provide direction to the day cleaners ensuring that a high level of service is provided. •Provide timely, detailed feedback to the Facilities Manager reporting any areas of concern with regards to the standards and condition of the premises. •Manage facilities and general office needs. •Ensuring visitors are provided with safety information and the correct PPE (Personal Protective Equipment). •Handle travel arrangements such as hotel booking and ground transportation. •Greeting visitors, offering refreshments and directing them to the right person. •Answering calls in a professional and timely manner. •Taking messages and following up when necessary.

Outsurance

Jan 2021 – Jan 2022

Johannesburg,South Africa

Lead Generator

•Research, track, maintain and update leads. •Make outgoing calls to develop new business. Contact prospects to qualify leads. •Direct email marketing to key clients and prospects. Research and maintain lead generation database. Conduct customer research. •Conduct client or market surveys to obtain information about potential leads. •Participate in the preparation of proposals and/or sales presentations. •Provide accurate and timely information to management.

Telesure Investment Holdings

Jan 2019 – Jan 2021

Johannesburg, South Africa

Multi Brand Sales Consultant

•Build and maintain relationships with clients. •Create compelling sales pitches. •Sell the company's products and services. •Complete all paperwork relating to a sale. •Perform research on the competition's services. •Reach out to potential clients to inform them about our products and services.

The Body Shop

Jan 2016 – Jan 2019

Durban, South Africa

Store Manager

•Recruiting, training, supervising and appraising staff. Managing budgets. •Maintaining statistical and financial records. •Dealing with customer queries and complaints. Overseeing pricing and stock control. •Maximising profitability and setting/meeting sales targets, including motivating staff to do so. •Ensuring compliance with health and safety legislation. •Preparing promotional materials and displays. •Liaising with head office.

Education

TEFL Professional Development Institute

Feb 2023 – Mar 2023

120 Hours TEFL Certificate

Milpark Education

Jan 2019 – Feb 2019

Class of Business Certificate, Short term insurance - Personal lines

Sky Aviation Academy

Jan 2014 – Dec 2015

Cabin Crew License

Asoka Secondary School

Jan 2009 – Dec 2013

Matric (Grade 12)

Verashnee Govender

Skills

Languages