Wade Richards, BI Analyst | Product Analyst

About

Experienced business intelligence analyst with a strong background in operations and finance. Passionate about using data and technology to inform decision-making and strategy. Skilled in internal and external customer service. A well-rounded business partner who is cognisant of day-to-day operational challenges and limitations.

Experience

Philip Morris International

Oct 2021 – Mar 2023

Cape Town, South Africa

Business Development and Planning Analyst, Finance

My role entailed providing analyses and insights to the local business and international parent entity in response to market and internal developments. In practice this included performance tracking, forecasting, market research and report development. In this role, I further developed my requirements elicitation skills, focusing on providing long-term business value through robust report development.

Allan Gray

Mar 2018 – Aug 2021

Cape Town, South Africa

Reporting Analyst, Finance

As the sole analyst in the Retail Finance department, my main responsibility was the provision of business intelligence to management and executives. This entailed transforming large and varied data sets, from numerous sources, into clear and understandable insights to be used in decision-making. In addition, I was responsible for reporting to regulatory bodies and industry associations. Ensuring data quality and the automation of reporting processes were key aspects of my role.

Allan Gray

Jun 2016 – Feb 2018

Cape Town, South Africa

Specialist, Operations

As a specialist in the Retail Operations department, I was responsible for providing product and systems support to client-facing teams, as well as resolving client queries resulting from internal errors and system failures. In this role I developed strong problem-solving skills, frequently conducting root-cause analyses. In addition, I gained exposure to process improvement and documentation, as well as end-user training and user acceptance testing.

Allan Gray

Feb 2015 – May 2016

Cape Town, South Africa

Consultant, Operations

My responsibilities as a consultant included processing investment instructions, providing product-related information and attending to queries, for both clients and financial advisers. In this role I developed stellar client servicing and relationship management skills.

Education

Microsoft

Jun 2023 – Jul 2023

Certified Power BI Data Analyst, Business Intelligence

University of Cape Town

Feb 2021 – Apr 2021

Short course, Business Systems Analysis

Rice University: Glasscock School of Continuing Studies

Jan 2020 – Mar 2020

Short course, Data Analysis and Visualisation

University of KwaZulu-Natal

Feb 2014 – Nov 2014

Bachelor of Commerce Honours, Business Finance

University of KwaZulu-Natal

Feb 2010 – Nov 2013

Bachelor of Commerce, Finance and Economics

Wade Richards

BI Analyst | Product Analyst

Skills

Languages