These are the skills I have achieved in the past 4 years of my work in BPO sector.
Sales: Elevate your revenue with our proven sales strategies. We specialize in converting prospects into loyal customers, driving growth for your business.
Customer Service: Exceptional customer service is the cornerstone of every successful enterprise. We provide top-notch support to ensure customer satisfaction and loyalty.
Lead Generation: We're your key to a consistent flow of high-quality leads. Our targeted approaches will fuel your sales funnel with prospects ready to convert.
Cold Calling: Mastering the art of cold calling, we turn initial contacts into warm leads. We're experts at opening doors and building valuable connections.
Inbound Sales Closing: When leads come knocking, we're here to seal the deal. Our team excels at converting inbound inquiries into sales, making sure no opportunity goes untapped.
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Experience
UCS
Dec 2016 – Dec 2018
Pakistan
CSR
Retain the existing customers who wants to cancel the subscription plan.
Meet all call center guidelines which include service levels, handle time and productivity.
Worked as a telesales representative to meet the task to acquire business for the company through telemarketing and live non-branded inbound calling.
Answer phone calls of customers with inquiries or complaints regarding service.
Worked on different OETs to place live time order with customer for MSO & Telco providers.
