Yolanda Crawford

Customer Support

Message

Intro

Fort Worth, United States

Independent Contractor at Uber Technologies

Studied Human Growth and Developme at Alabama A&M University

Consumer Services

linkedin.com/in/yolanda-crawford-499538256

Joined February 15, 2024

Skills

Languages

English

Fluent

About

Excellent interpersonal and communication skills, a strong work ethic and the ability to work within a team or independently in a fast paced environment.

Experience

Uber Technologies

Sep 2020 – Present

Fort Worth, TX

Independent Contractor

• Created efficient and cost-effective route plans that maximized delivery efficiency. • Provided exceptional customer service by ensuring prompt and satisfactory resolution of inquiries and complaints. • Implemented effective problem-solving strategies to address customer issues and meet their needs. • Adhered to strict safety regulations to ensure a secure and hazard-free work environment.

Kohl’s Department Store

Nov 2013 – Mar 2023

Milwaukee, WI

Indirect Customer Support Spec

Liaison between customers and three major credit bureaus to investigate and resolve disputes and verifications.

Education

Alabama A&M University

Aug 2005 – May 2013

N/A, Human Growth and Developme