Yuliene Romero

Virtual Assistant | Data Entry | Customer Support Specialist

Message

Intro

Miami, United States

Studied Marketing at Universidad Metropolitana

Studied Computer at Universidad Central de Venezuela

Consumer Services

Joined January 23, 2023

Skills

Languages

Spanish

Native or Bilingual

English

Intermediate

Italian

Intermediate

About

I have achieved several skills over these 37 years on Technology Industry as Sales Manager, Customer Support Pro, Channel Management and Project Manager. No matter the length of the project, my goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit. Let's chat how I can level up your business. My skills: * Hard Worker * Quick Learner * Outstanding Customer Service * Attention to Detail * Organized * Great Communication * Managing Teams * Flexible * Excellent Written and Verbal Communications Skills * Problem Solver * Familiar with Microsoft Office Suite and Google Suite * Familiar with Canva, Adobe Lightroom * Familiar with Discord and Zoom * Familiar with Pinterest, Twitter, Instagram, TikTok, YouTube, Facebook * Familiar with Dropbox, Google Drive * Familiar with Click Up * Accustomed to working with deadlines and under pressure 𝑻𝒓𝒂𝒊𝒏𝒆𝒅 𝒕𝒐 𝒑𝒆𝒓𝒇𝒐𝒓𝒎 𝒑𝒐𝒔𝒊𝒕𝒊𝒐𝒏𝒔 𝒔𝒖𝒄𝒉 𝒂𝒔: 𝟷. Virtual Assistant 𝟸. Customer Support 𝟹. Email Management 𝟺. Content Writing 𝟻. Data Entry 𝟼. Social Media Management 7. Customer Success 8. Customer Onboarding. 𝑷𝒆𝒓𝒔𝒐𝒏𝒂𝒍 𝑯𝒊𝒈𝒉𝒍𝒊𝒈𝒉𝒕𝒔 𝟷. Assertiveness 𝟸. Digital Skills 3. Flexibility 4. Emotional Intelligence. 𝑾𝒉𝒚 𝒕𝒓𝒖𝒔𝒕 𝒎𝒆? 1. 𝙿𝚘𝚜𝚒𝚝𝚒𝚟𝚎 𝙲𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚁𝚎𝚟𝚒𝚎𝚠𝚜 𝚘𝚗 𝚆𝚘𝚛𝚔𝚊𝚗𝚊 𝚂𝚒𝚝𝚎 2. 𝚀𝚞𝚒𝚌𝚔 𝚁𝚎𝚙𝚕𝚢. 3. 𝙾𝚗-𝚝𝚒𝚖𝚎 𝚍𝚎𝚕𝚒𝚟𝚎𝚛𝚢 4. 𝚀𝚞𝚊𝚕𝚒𝚝𝚢 𝙲𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚂𝚞𝚙𝚙𝚘𝚛𝚝 5. 𝙴𝚏𝚏𝚒𝚌𝚒𝚎𝚗𝚝 𝚝𝚒𝚖𝚎 𝚘𝚏 𝚠𝚘𝚛𝚔𝚒𝚗𝚐 6. 𝚂𝚎𝚕𝚏-𝚍𝚛𝚒𝚟𝚎𝚗 𝚊𝚗𝚍 𝚖𝚘𝚝𝚒𝚟𝚊𝚝𝚎𝚍 𝚝𝚘 𝚚𝚞𝚒𝚌𝚔𝚕𝚢 𝚊𝚌𝚑𝚒𝚎𝚟𝚎 𝙾𝚄𝚃𝙲𝙾𝙼𝙴𝚂. 𝑰 𝒂𝒎 𝒂𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆 𝒂𝒏𝒚𝒕𝒊𝒎𝒆 𝒕𝒐 𝒅𝒊𝒔𝒄𝒖𝒔𝒔 𝒚𝒐𝒖𝒓 𝒓𝒆𝒒𝒖𝒊𝒓𝒆𝒎𝒆𝒏𝒕𝒔.

Experience

Ealixir

Dec 2017 – Dec 2022

Spain

Sales Person and Writing Content

SAP

Dec 2013 – Dec 2014

Venezuela

Sales Partner Director

Oracle

Dec 2012 – Dec 2014

Venezuela

Sales Director

IBM

Dec 1996 – Dec 2010

Venezuela, Colombia

Account Key Manager, Sales Manager

Xerox

Dec 1985 – Dec 1996

Venezuela

Account Key Manager

Education

Universidad Metropolitana

Dec 1989 – Dec 1990

Marketing Specialized, Marketing

Universidad Central de Venezuela

Dec 1980 – Dec 1985

Science Computer Bachelor DegreeC, Computer