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Yvan Yvan

customer service specialist

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Intro
Kigali, Rwanda
freelancer at fiverr
Computer & Network Security
Joined August 23, 2022

Skills

Languages

English
-
Native or Bilingual
About
Well, I’m a customer service specialist with 2 years of experience in the field, I was responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, scheduling appointments for the clients, and identifying and assessing customer needs to achieve satisfaction. I have strong leadership skills which add to problem-solving, empathy, teamwork, and good communication skills.
Experience
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fiverr
Jul 2019 – Present
remote
freelancer
I have been working as a WordPress web developer on Fiverr since 2019