I am a dedicated professional with a strong foundation in sales, marketing, customer service, and administration, now focusing on establishing myself as a Virtual Assistant. My experience spans market research, client relationship management, effective communication, and business growth strategies—all essential skills that directly align with my current focus. Having recently completed an honors certification in Virtual Assistance through the ALX scholarship program, I have honed competencies such as calendar and inbox management, data and expense tracking, meeting coordination, travel planning, and self-presentation strategies including networking and negotiation. My expertise in transcribing, project management, and client-centered service ensures I deliver exceptional and tailored support to clients.
My future ambition is to lead as an impactful virtual assistance professional, not only transforming how I work but also empowering businesses and entrepreneurs with efficient, value-driven service solutions. I see this pathway as a means to contribute positively to workplaces by optimizing operational processes and enhancing productivity. Over the long term, my commitment is to cultivate leadership in this sector, expanding into broader consultative and strategic roles, all while maintaining the flexibility, innovation, and autonomy that come with being a virtual assistant.
Experience
African population and health Research Center
Jul 2024 – Present
Kenya.
Research Trainee
Responsibilities and Achievements include;
1. Conducting literature and scoping reviews on food systems, climate change, and public health.
2. Assisting in identifying research gaps and opportunities for public engagement.
3. Collaborating in the development of project protocols aligned with APHRC’s objectives.
4. Contributing to the design of methodologies for engaging community-based organizations.
5. Participating in the creation of public engagement strategies to enhance community
involvement.
6. Supporting planning and execution of training workshops for grassroots organizations.
7. Developing training materials for advocacy and community empowerment.
8. Assisting in organizing and coordinating public engagement events, including community
meetings and workshops.
9. Qualitative data analysis using Nvivo and deductive template analysis.
Victory Global Impact
Dec 2023 – Jul 2024
Kenya.
Business Development Officer
Responsibilities and achievements include;
1. Conduct market research to identify new opportunities and assess industry trends.
2. Generate and qualify leads through various channels, including cold outreach and networking.
3. Build and nurture relationships with potential clients, partners, and industry stakeholders.
4. Assist in developing proposals, presentations, and pitches for new business prospects.
5. Support sales efforts by preparing materials and coordinating meetings with prospective
clients.
6. Manage the business development pipeline and provide regular updates using CRM software.
Global Appeal Agency
Aug 2023 – Dec 2023
Kenya.
Administrative Assistant
Responsibilities and achievements include;
1. Records and Data Management Coordination
2. Greeting clients and visitors as needed.
3. Updating paperwork, maintaining documents, and word processing
4. Performing general office clerk duties and errands.
5. Organizing travel by booking accommodation and reservation needs as required.
6. Handling incoming calls and other communication
7. Calendar and inbox management.
8. Meeting management and coordination.
9. Client support and services.
Kenya women Microfinance Bank.
Jan 2023 – Jun 2023
Kenya.
Project Management Assistant
Responsibilities and achievements include;
1. Project Documentation and Reporting
2. Contributing to the planning and development of projects.
3. Supporting the coordination and management of projects
4. Monitoring and Evaluation.
5. Stakeholder Engagement
6. Completing any tasks assigned by the Project Manager efficiently and timely.
7. Sales and marketing of the company's policy and services.
Ragama Best Hope Academy
Jan 2019 – Aug 2019
Kenya.
Learning Support Teacher
Responsibilities and achievements include;
1. Educational Inclusion services and activities
2. Academic Support Coordination
3. Social Skills Development Facilitation
4. Learning Enhancement activities and assessment
5. Student Progress Evaluation
6. Collaborative Educational Planning
Education
ALX Scholarship Program
Jul 2024 – Nov 2024
Certificate, Virtual Assistance
Jomo Kenyatta University of Agriculture and Technology