xperienced Sales Professional with demonstrated history of working in U.S.A and U.A.E Skilled in negotiation and profound understanding of sales process, B2C & B2B selling. Comprehensive and specialized experience of over 18 years, of which 7 years were focused in Retail/SME/Finance & Insurance and Customer service. I am natural leader confident in my ability to motivate, train and develop associates from all levels and cultures to achieve results and dedicated myself to automotive industry where I have successfully transferred my skills across international markets.
Experience
Al Futtaim motors Toyota
Oct 2003 – Aug 2018
Abu Dhabi. United Arab Emirates
Finance manager
EXPERIENCE
- 10/2003 – 09/2018
Job Roles: F & I Manager, Used Car Sales Manager, Sales Executive
F & I Manager 2014- 2018
Location: Abu Dhabi, U.A.E
ï‚· Increased back end profit per car in the region and at the same time maintained a 47 to 52% F & I sales Penetration rate.
ï‚· Assisted sales personnel in closing sales as needed for the success of the dealership.
ï‚· Presented sales, revenue and realistic forecasts to the management team.
 Managed a sales crew of 18 salesperson (Retail/SME) and handled customer’s complaints/objections.
ï‚· Implemented company policies and procedures for the sales team by conducting daily meetings and needful sales training, In result increased KPI (key Performance Indicator) by 50%.
ï‚· Consistent top-performer both in units sales and F & I Products (GAP, Protect Plus, Paint Protection, Insurance, Mortgage loan Modifications)
ï‚· Played direct role in business development through daily marketing in corporate sector, generated new business and Productivity of current accounts.
ï‚· Organized a sales team of 10 and Implemented training of Products Knowledge and customer satisfaction programs to increase sales by 65% .
ï‚· Greeting Customers to quickly and effectively transition from Sales to Finance during their vehicle purchase process
ï‚· Gaining superior product knowledge to effectively recommend financing options and other products to Customers
ï‚· Ensuring that all administrative processes are handled timely and in compliance with company policy
ï‚· Setting and achieving targeted unit sales goals
ï‚· Highly detail-oriented and organized
ï‚· Meet monthly forecast for finance and insurance income, penetration levels.
Pre-owned sales manager (2012- 2014
ï‚· Established newly pre-owned Toyota department for the dealership.
 Buying/Selling used cars to build inventory and assist showroom with maximum trade-in’s to support new vehicle sale as well
