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Zunair Sultan

Principal Data Specialist

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Intro
Lahore, Pakistan
Principal Data Specialist at IBEX Global (TRG)
Accounting
Joined May 31, 2023

Skills

Languages

English
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Fluent
Urdu
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Fluent
About
As a seasoned data analysis professional, I lead a high-performing analytics team that is dedicated to helping clients make informed decisions and improve customer satisfaction. Our expertise includes performance diagnostics, statistical research, fraud detection, impact and scenario analysis, predictive analytics, and other consultative services. With a passion for leveraging data to drive business outcomes, my team and I are skilled in data visualization, data mining, data modeling, and statistical analysis. We are adept at utilizing cutting-edge technologies and tools to extract insights and uncover trends that drive competitive advantage and growth. My experience includes collaborating with cross-functional teams to develop data-driven strategies that enhance operational efficiency, customer experience, and revenue generation. I have a proven track record of delivering measurable results and developing strong relationships with clients. Whether you're seeking a data analysis partner to help you optimize your business performance or looking to join a dynamic and results-driven team, I'm confident that my expertise and experience can help drive success.
Experience
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IBEX Global (TRG)
Aug 2021 – Present
Pakistan
Principal Data Specialist
• Fully Managing, Mentoring and Training of Team Members (Data Operations sub-team) and Ensuring Timely Delivery of all Scheduled Reports. Increase Engagement in helping to drive Effective Project Management, Collaboration and Effectiveness of Leading Projects • Increase Work Efficiencies, Automate Reports and expand upon the output of the team without increasing resource capacity. Leverage and Expand the Automation built by the Director, propagate to other work items and expand on dynamic processing data skills (ex. Dynamic SQL) • Develop Strategic Plans and focus on building Internal Relationships that can help the Professional Services team obtain the support needed (Data Provisioning for example) for both CX and DX (digital clients) • Effective Management of all Scheduled Reports but with a new primary focus of improving upon on the Quarterly Reports, specifically the presentation focused versions, to require less Director input and time to finalize decks. Ensure there is consistency across all decks by using Templates (formats/fonts/colors, data content) • Leadership, Innovation and Project Management for building off-line and on-line Reports/Quarterly Deck updates. Expand and Increase support to Digital clients with a data storytelling as a primary focus but Visualization as a secondary focus